Entry-Level Customer Support Representative | Remote
Globe Life AO | 100% Remote | No Experience Required
Globe Life AO is seeking motivated, service-oriented individuals who are ready to build a rewarding work-from-home career while helping working families protect what matters most.
If you're looking for a flexible remote opportunity with comprehensive training, ongoing mentorship, and long-term career growth, this could be the perfect fit. No prior insurance experience is required—we provide the tools and support you need to succeed.
As a Remote Client Benefits Representative , you'll serve as a trusted resource for clients who have requested information about available benefit programs.
Your responsibilities include:
Conduct virtual appointments with clients using Zoom and phone
Explain available benefit programs in a clear and professional manner
Answer questions and guide clients through the enrollment process
Provide ongoing support and follow-up after enrollment
Maintain accurate digital records and appointment schedules
Deliver exceptional customer service throughout every interaction
Participate in ongoing training, mentorship, and professional development
Work from anywhere within the United States with the flexibility to create a schedule that supports your lifestyle.
Enjoy greater work-life balance while maintaining a structured path to success.
Comprehensive training, licensing guidance, and mentorship are provided to help you build confidence and succeed.
You'll work with individuals who have already requested information—no cold calling or prospecting required.
Advance into leadership and management roles through performance, development, and mentorship.
Join a collaborative, growth-focused organization where coaching, teamwork, and professional development are part of everyday success.
Successful candidates typically demonstrate:
Strong communication and interpersonal skills
Professional, client-focused attitude
Excellent organizational and time-management abilities
Ability to work independently in a remote environment
Coachable mindset and willingness to learn
Self-motivation and strong work ethic
Basic computer proficiency and comfort using Zoom and other virtual communication tools
Must be legally authorized to work in the United States
Reliable high-speed internet connection
Laptop or computer with webcam and microphone
Professional workspace suitable for virtual meetings
Ability to obtain any required state insurance license (licensing support provided)
For more than 70 years , Globe Life AO has proudly served working families by partnering with labor unions, credit unions, veteran organizations, and associations across the United States.
As a fully remote organization, we are committed to delivering exceptional service while investing in our people through comprehensive training, mentorship, leadership development, and performance-based advancement.
If you're looking for a flexible work-from-home career where you can help others, develop valuable skills, and build long-term success, we'd love to hear from you.
Apply today and begin your career with Globe Life AO.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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